Code of Ethics

Overview

We work in the overlap of interest between the organisation and the client.

We will not collude with the client against the organisation, nor with the organisation against the client.

All personal material revealed in the course of coaching is confidential.

Development plans are jointly owned by the individual and the organisation and clients will be encouraged to share these with the organisation.

We are committed to our own professional development and this Code of Ethics is agreed to and signed by all 360 Degree People Limited coaches.

This statement reflects ethics by considering:

Values
Principles
Personal Qualities

Values

360 Degree People Limited coaches commit to:

The overlap of individual and company success
Adding value - ensuring a better return on investment for the client organisation
Partnership - working with the client organisation in a collaborative spirit
Ensuring the integrity of practitioner-client relationships
Enhancing the quality of professional knowledge and its application
Fostering a sense of management and leadership that is meaningful to the person(s) concerned
Increasing personal and organisational effectiveness
Enhancing the quality of relationships between people
Appreciating the variety of human experience and culture
Striving for the advancement of continuing professional development

Ethical principles of Coaching

We are obliged to consider all the relevant circumstances with as much care as is reasonably possible and to be appropriately accountable for decisions made.

Fidelity: honouring the trust placed in us

The coaching relationship is based on trust. We act in accordance with the trust placed in us; regard confidentiality as an obligation arising from the client’s trust; restrict any disclosure of confidential information about clients to furthering the purposes for which it was originally disclosed.

Goodwill: a commitment to promoting the organisation’s success and the client’s well-being

We act in the best interests of the organisation and the client, based on professional assessment. We work strictly within the limits of our competence and provide services on the basis of adequate training or experience. We commit to use regular and on-going supervision to enhance the quality of the services provided and to updating practice by continuing professional development.

Care: a commitment to avoiding harm to the client

We avoid sexual, financial, emotional or any other form of client exploitation; We avoid incompetence or malpractice; and we do not provide services when unfit to do so, due to illness or personal circumstances. We challenge, where appropriate, the incompetence or malpractice of others; and to contribute to any investigation and/or adjudication concerning professional practice, which falls below that of a reasonably competent practitioner, and/or risks bringing discredit upon the profession.

Justice: the fair and impartial treatment of all clients and the provision of adequate services

We behave justly and with fairness to all organisations and clients and respecting their human rights and dignity. We consider conscientiously all legal requirements and obligations, and remain alert to fairness in business dealings. We are committed to equality of opportunity, and avoid discrimination against people or groups contrary to their legitimate personal or social characteristics.

Self-respect: fostering the practitioner’s self-knowledge and care for self

We appropriately apply all the above principles as entitlements for self and for 360 Degree People Limited.

Personal Qualities

All 360 Degree People coaches will embody the following personal qualities:

Empathy: the ability to communicate understanding of another person’s experience from that person’s perspective.

Sincerity: a personal commitment to consistency between what is professed and what is done.

Integrity: commitment to being moral in dealings with others, personal straightforwardness, honesty and coherence.

Resilience: the capacity to work with the client’s concerns without being personally diminished.

Respect: showing appropriate esteem to others and their understanding of themselves.

Humility: the ability to assess accurately and acknowledge one’s own strengths and weaknesses.

Competence: the effective deployment of the skills and knowledge needed to do what is required.

Fairness: the consistent application of appropriate criteria to inform decisions and actions.

Wisdom: possession of sound judgement that informs practice.

Courage: the capacity to act in spite of known fears, risks and uncertainty.

Conclusion