How to be Confident and Assertive
Being confident and assertive are not behaviours that are natural to human beings. In other words we are not born being confident or assertive. Quite the opposite we are only programmed for “flight” or “fight”. The “adult” behaviours of confidence and assertiveness have to be learned and above all practiced throughout life. “How to be Confident and Assertive” is highly interactive, practical and supportive. It uses different forms of learning to develop assertiveness skills and lift self-confidence to enable you to work more effectively and reclaim your work/life balance.
“How to be Confident and Assertive” is for team leaders, managers and business owners who want:
Practical guidance to develop their assertiveness skills for a range of workplace situations.
Tools and techniques to make requests assertively, say 'no' to unreasonable demands
To proactively address problems in the workplace.
To boost confidence and build self-esteem.
“How to be Confident and Assertive” will improve your ability and motivation to:
Make requests assertively.
Say 'no' to unreasonable requests or assertively agree a solution.
Identify your own strengths and areas for development in terms of assertive behaviour at work.
Use your body language more effectively to support assertive communication.
Use self-confidence building techniques to reduce negativity and increase self-esteem.
“How to be Confident and Assertive” will help you:
Handle challenging situations and people confidently and assertively.
Assertively confront personal challenges which occur in the workplace.
Supervise and manage people more effectively.
Be more influential and persuasive.
Build effective networks and business relationships.
Develop a personal action plan for using the robust tools and techniques learned from the course to increase your assertiveness, self-esteem and self- confidence.